To develop a greater understanding of the need to use appropriate language and formats when preparing accessible information for the public.


1 day


Providing accessible information that is jargon free, appropriate and understandable (National Principle for Public Engagement No. 5) is a key element in helping to achieve success in your engagement work.

The course will help you do this by exploring 'why' providing accessible information is important; what the term "accessible" means and a range of different formats for producing accessible information. There will be a focus on preparing accessible consultation documents and other written materials such as leaflets that are used to promote events or provide information about services.  Ensuring that online content is accessible will be covered. There will be the opportunity to consider challenges learners may have in producing accessible information within their organisations and how these could be overcome.

Learning Outcomes

By the end of the course participants will be able to:

  • Understand the importance of accessibility when preparing information for the public
  • Identify a number of different formats for providing accessible information
  • Identify the barriers and potential solutions associated with providing accessible information
  • Know where to go for further guidance and information on accessibility

Who this course is for

This course is aimed at anyone who has a responsibility for effective and accessible communication within their organisations.

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