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To examine how to approach and create an effective digital story to share experience and engage service users.


2 days


Many organisations are seeing the benefit of gathering 'real-life' stories from service users, staff and volunteers to help improve their service delivery and demonstrate impact.. The focus of this two day course is for the participants to leave feeling confident that they could work with people one to one to record an audio story, edit the audio recorded and know how to illustrate the story visually. Participants will also gain an understanding of the importance of respecting the authenticity of the story as they make editorial decisions regarding another's voice and also have their own story condensed and edited.  The course is aimed at those who have previously attended Introduction to storytelling in organisations.

Learning outcomes

By the end of the course participants will be able to:

  • Conduct an effective interview and ethical considerations around dealing with the storyteller
  • Use a digital audio recorder and have a basic technical knowledge sufficient to record a good quality interview
  • Structure an effective and engaging story
  • Use audio editing software to edit a 10 minute (approx) interview into an engaging 3 minute (approx) story
  • Have ideas about how to illustrate the story including how that might be achieved via an introduction to video and photo editing software (Adobe Premiere and Adobe Photoshop)
  • Use a Digital SLR to gather images to illustrate the story

Who is the course for?

The course is aimed at:

  • Frontline staff and managers looking to gain the practical tools to create digital stories in order to engage service users, citizens and communities.
  • Those who have some previous experiences of using storytelling as an engagement tool.

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